Our orders are shipped within 1 to 3 days (excluding weekends and holidays). Once shipped, delivery generally takes between 3 and 54 business days.
👉 See the page dedicated to delivery

As soon as your order is shipped, you will receive an email with a tracking link. You can track your package at any time by clicking on it.

We accept credit card payments (Visa, MasterCard, Apple Pay, Google Pay, and PayPal). All payments are secure.

You can modify or cancel your order within 12 hours of purchase. After this time, our team will begin processing and shipping your package.

Don't panic! Contact our customer service at serviceclient@lunezzia.fr with a photo of the package and we'll quickly find a solution.

Yes, you have 30 days after receiving your order to return an item if it is not suitable for you.

Return costs are the responsibility of the customer, except in the event of an error on our part (defective or incorrect product).

At checkout, you can enter your promo code in the provided field. The discount will be applied automatically.

Our team is available Monday to Friday, 9 a.m. to 6 p.m. You can contact us at serviceclient@lunezzia.fr or by phone at 01 71 06 32 46.